What assets can I work with?
You can work with a list of 180 assets. These are currency pairs, stocks, raw materials, as well as indices. You can study the full list of assets on the website in the “List of assets” section of the broker’s website.
I am new to trading. How difficult will it be for me in the beginning?
The trading platform is designed to realize the potential of not only professionals, but also beginners. In addition to an intuitive and understandable interface, you get a training center. Technical support works 4 hours a day and will be happy to answer all your questions.
Do I need special software to work with the platform?
You do not need additional software to work on the platform - all the necessary tools are located directly on the site. This speeds up and facilitates preparation for trading on options. You only need to register, activate your trading account and start trading.
How do I open an account on your platform?
To get started, create a trading account. To enter your personal data and fill out all the necessary fields in the registration form. After registration, enter funds for trading on your account. The broker provides a wide selection of methods for depositing and withdrawing funds, and you just have to start your first trading.
How do you protect my account and funds on it?
The Broker Platform is officially licensed, and is subject to the regulatory requirements of the Euro Union. In view of this, a sophisticated SSL cryptographic system is used to protect data and money - this is a kind of system used by banks.
Customer funds are stored separately from company funds and are monitored every day.
Why do I need to prove my identity and provide information on registration?
According to EU law, in order to protect your account and funds on it, a regulated broker is required to verify each trading account. In accordance with the laws of regulation, the broker has the right to require an identity card and a document confirming the address of the trader's permanent residence.
How do I contact support?
To contact our technical support, you can use live chat, write an e-mail, and call a toll-free number. Technical support works 24 hours a day and provides support in the language that was specified when opening the account.
What regulatory organizations control brokers?
Control is carried out by the Cyprus Securities and Exchange Commission (CySEC). In addition, we are controlled by the UK Financial Supervisory Authority (FSA).
What is CYSEC?
Cyprus Securities and Exchange Commission (CySEC) is an organization that monitors, accredits and audits brokerage firms and brokers in Cyprus. Ensures that all regulatory conditions are met and the services provided do not contradict the legislation of both Cyprus and the European Union.
Why licensing and regulation?
Asset trading is certainly an exciting and interesting activity. However, in the first place, this is a serious work that requires certain skills and discipline. If the company cooperates with an official company for regulation and accreditation, then you can be sure that your funds will be in safe hands. In addition, such cooperation involves insurance of the accounts of traders. The platform provides an isolated account for each trader, the funds on which are monitored by the company's security department.
Why is an isolated account more reliable?
An isolated account is controlled by CySEC separately from the company's accounts, which allows you to objectively monitor the finances on it. As a result of this, the conclusion and input of it is carried out without problems in any way convenient for you.
How quickly funds are withdrawn from the account?
In accordance with regulatory requirements, the broker carries out a request for withdrawal of funds within 48 hours after the filing of the application. If you are the owner of a VIP account, then the withdrawal will be carried out within 24 hours after application.
How can I deposit funds to a trading account?
Step 1: You need to log in, go to the "My Account" section and click the "Make a Deposit" button;
Step 2: Choose the most suitable payment method for you, provide valid credit card, bank account or any of the active e-wallets;
Step 3: Click “DEPOSIT” and you can start trading. Important! If you deposit money from electronic wallets, then it will take two hours to two days to process the data. On the "Payment Method" page, you can familiarize yourself with the conditions for replenishing the balance in more detail.
What is a SWIFT code?
The SWIFT code is a unique bank identification number required for conducting intra-bank operations. You can find out by contacting the branch of the bank whose client you are. If the received code consists of only 8 digits, then add XXX at the end.
How can I withdraw funds from my account?
In the "My Account" section, click the "Withdraw funds" button, then in the proposed field enter the amount you want to withdraw. Important! In exceptional cases, the duration of the transfer can be up to 7 days. Please note that the money comes to the account from which it was credited.
What is the minimum amount needed for me to open a bid?
To start bidding, the minimum amount is $ 300.
Is there a commission for withdrawing and depositing funds to my account?
No, the broker does not charge a commission for either replenishing your balance or withdrawing your personal funds.
What is the duration of the broker?
Access to the trader's account is available around the clock 7 days a week. Trading hours are determined by the opening hours of international exchanges, called trading sessions. You can find out more about trading sessions on the Asset List page.
What does the advertised price display?
Declared price is the price at which a broker sells a specific asset. This price is formed by proprietary algorithms and is not determined by the real market price. For more information, you can review the information on the Terms and Conditions page.